Privacy Policy

1. Information We Collect

A. Information You Provide Directly

We may collect personal information you voluntarily provide, including:

• Full name
• Email address
• Company or organization name
• Phone number
• Billing address
• Support requests and communications
• Accessibility scan submissions
• Uploaded documents or PDF files for compliance analysis

B. Payment Information

Payments are securely processed through Stripe. We do not store full credit card numbers or sensitive payment credentials on our servers.

Stripe may collect:

• Payment card details
• Billing information
• Transaction history
• Fraud prevention data

Please review Stripe’s privacy practices at: Stripe Privacy Policy

C. Automatically Collected Information

When you use our Services, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring URLs
• Usage activity
• Session duration
• Error logs and diagnostics
• Accessibility scan metadata

D. Analytics & Tracking Technologies

We use Google Analytics and similar technologies to understand website traffic, improve functionality, and analyze user behavior.

Google Analytics may collect:

• Pages visited
• Device/browser data
• Geographic region
• Session interactions

You may opt out using: Google Analytics Opt-Out Browser Add-on

E. Cookies

We use cookies and similar technologies to:

• Maintain user sessions
• Improve website functionality
• Remember preferences
• Analyze performance
• Provide security and fraud prevention

You can control cookies through your browser settings.

2. How We Use Your Information

We use collected information to:

• Provide and maintain our Services
• Process payments and subscriptions
• Authenticate users
• Perform accessibility scans and reporting
• Communicate regarding support or account activity
• Improve platform functionality and performance
• Send service notices and updates
• Detect fraud, abuse, or security issues
• Comply with legal obligations
• Send marketing emails (you may unsubscribe at any time)

3. Email Communications

We may send:

• Account notifications
• Subscription and billing updates
• Technical notices
• Product announcements
• Marketing communications

You may unsubscribe from marketing emails using the unsubscribe link included in such communications.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties that help operate our Services, including:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Customer support platforms
• Security and monitoring services

These providers are contractually obligated to protect your information.

We may also disclose information:

• To comply with legal obligations
• To enforce our Terms
• To protect our rights, users, or platform security
• During a merger, acquisition, or business transfer

5. Data Retention

We retain personal information only as long as necessary to:

• Provide Services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Uploaded files and scan results may be retained for operational, reporting, or compliance history purposes unless deleted by the user or otherwise required by law.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing
• Withdraw consent
• Request data portability

To exercise these rights, contact: privacy@icomplyada.com

8. Third-Party Services

Our Services may integrate with or link to third-party platforms, including:

• Stripe
• Google Analytics
• Hosting providers
• External accessibility tools

We are not responsible for third-party privacy practices.

9. Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

10. International Users

If you access the Services outside the United States, you understand that your information may be transferred to and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the Services after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy, contact: