iComplyADA End User Subscription Agreement (EUSA)
Effective Date: May 31, 2026
This End User Subscription Agreement (“Agreement”) is entered into between iComplyADA (“Company,” “we,” “our,” or “us”) and the individual or entity (“Customer,” “User,” “you,” or “your”) accessing or using the iComplyADA platform, applications, APIs, widgets, scanners, reports, and related services (collectively, the “Services”). By creating an account, accessing the Services, starting a free trial, or purchasing a subscription plan through iComplyADA App, you agree to be bound by this Agreement.
1. Services Provided
iComplyADA provides a cloud-based accessibility compliance platform designed to assist organizations with digital accessibility evaluation, monitoring, remediation guidance, and reporting related to ADA compliance, WCAG 2.1 and WCAG 2.2 guidelines, Section 508 accessibility standards, PDF accessibility remediation standards, website accessibility scanning, accessibility monitoring tools, accessibility widgets and integrations, and automated compliance insights and reporting. The Services may include the Website Accessibility Scanner, PDF Accessibility Scanner, Accessibility Widget, Dashboard Reporting, Compliance Monitoring, API Access, Usage Credits, and integrations and third-party services.
2. Subscription Plans
The Services are offered under tiered subscription plans displayed on our Pricing Page. Plans may include Free Trial or Freemium access, monthly or annual subscriptions, usage-based credits, domain-based usage limits, and add-on credit purchases. Plan features, pricing, and limitations may change at any time upon reasonable notice.
3. Free Trial & Freemium Access
iComplyADA may offer limited free scans, trial access periods, and promotional usage credits. Free plans and trials are provided “AS IS” without warranties and may be modified, limited, suspended, or terminated at any time. At the end of a trial period, your subscription may automatically convert to a paid plan unless canceled before renewal.
4. User Accounts
To access certain Services, you must create an account. You agree to provide accurate registration information, maintain the confidentiality of your credentials, notify us immediately of unauthorized use, and be responsible for all activity under your account. You must be at least 18 years old or legally authorized to enter into this Agreement on behalf of a business entity.
5. Acceptable Use
You agree NOT to use the Services for unlawful purposes; reverse engineer or exploit the platform; interfere with platform security or availability; attempt unauthorized access to systems or accounts; resell or sublicense the Services without authorization; upload malicious code or harmful content; or use automated scripts to abuse usage limits. We reserve the right to suspend accounts violating this section.
6. Accessibility Compliance Disclaimer
iComplyADA provides automated tools and guidance intended to assist with accessibility compliance efforts. However, the Services do NOT guarantee legal compliance. Automated scanning cannot identify every accessibility issue. Compliance obligations vary by jurisdiction and organization. Final responsibility for accessibility compliance remains solely with the Customer. Use of the Services does not constitute legal advice, certification, or government approval. We recommend consultation with qualified accessibility professionals and legal counsel where appropriate.
7. Subscription Billing & Payments
Payments are processed securely through Stripe. By subscribing, you authorize recurring billing for subscription fees, usage overages, additional credit purchases, and applicable taxes. All fees are non-refundable unless required by law, charged in U.S. Dollars, and automatically renewed unless canceled. Failure to pay may result in suspension or termination of Services.
8. Credits & Usage Limits
Certain plans may include monthly scan limits, per-domain usage restrictions, API request limits, and usage credits. Unused credits may expire at the end of the billing cycle unless otherwise stated. Additional credits may be purchased separately. We reserve the right to enforce fair use limitations.
9. Third-Party Services
The Services may integrate with third-party providers including Stripe, Google Analytics, hosting providers, external APIs, and accessibility libraries. Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party systems or outages.
10. Intellectual Property
All software, content, branding, technology, reports, dashboards, designs, trademarks, and platform functionality remain the exclusive property of iComplyADA. You receive a limited, non-exclusive, non-transferable subscription license to use the Services during an active subscription term. You may not copy or redistribute platform code, remove proprietary notices, create derivative works, or resell platform access.
11. Customer Content
You retain ownership of uploaded files, PDFs, website content, and user-generated data. You grant iComplyADA a limited license to process and analyze submitted content solely for providing the Services. You represent that you have the legal right to upload and process such content.
12. Data Privacy
Your use of the Services is also governed by our Privacy Policy and Terms of Use. We implement commercially reasonable safeguards to protect user data but cannot guarantee absolute security.
13. Availability & Service Levels
We strive to maintain reliable service availability but do not guarantee uninterrupted operation. Services may be unavailable due to maintenance, security events, infrastructure failures, third-party outages, or force majeure events. We reserve the right to modify or discontinue features at any time.
14. Termination
You may cancel your subscription at any time through your account dashboard or Stripe billing portal. We may suspend or terminate access if you violate this Agreement, payment fails, fraudulent or abusive activity occurs, or as required by law. Upon termination, access to Services may cease immediately, certain stored data may be deleted after a retention period, and outstanding fees remain payable.
15. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ICOMPLYADA DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF RESULTS, AND LEGAL COMPLIANCE GUARANTEES. We do not warrant that the Services will be error-free, that accessibility scans will identify all issues, or that reports will satisfy regulators or courts.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ICOMPLYADA SHALL NOT BE LIABLE FOR INDIRECT DAMAGES, LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LEGAL CLAIMS RELATED TO ACCESSIBILITY COMPLIANCE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO ICOMPLYADA DURING THE PREVIOUS TWELVE (12) MONTHS.
17. Indemnification
You agree to indemnify and hold harmless iComplyADA and its affiliates from claims arising out of your use of the Services, uploaded content, violation of laws or regulations, or breach of this Agreement.
18. Governing Law
This Agreement shall be governed by the laws of the State of Alabama, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Alabama.
19. Changes to This Agreement
We may update this Agreement periodically. Material changes will be posted on our legal notices page. Continued use of the Services after updates constitutes acceptance of the revised Agreement.
20. Contact Information
iComplyADA — Integrity ADA Compliance, Birmingham, Alabama, USA. Support Email: support@icomplyada.com · Website: icomplyada.com
Electronic Acceptance. By clicking “Create Account,” “Start Free Trial,” “Subscribe,” or by using the Services, you acknowledge that you have read, understood, and agree to this End User Subscription Agreement.
