Customer Onboarding Guide

Welcome to iComplyADA

Your all-in-one digital accessibility compliance platform. Follow this guide to get fully set up — websites, PDFs, and accessibility widget included.

Open dashboard

Before you start

What you'll need

  • Access to your website or CMS
  • Permission to edit your website code (if installing the widget manually)
  • PDF files you want scanned or remediated
  • Primary business domain(s) ready to add to your dashboard
  • Team member emails (optional for multi-user accounts)

Quick start

Setup checklist

Step 1

Create your account
  1. Verify your email address
  2. Login to your iComplyADA dashboard
  3. Complete your business profile
  4. Select your subscription plan or trial

Recommended: use your company email for compliance reporting and notifications.

Step 2

Add your website domain
  1. Navigate to Domains
  2. Click Add Domain
  3. Enter your website URL
  4. Verify ownership (if required)

Example: https://yourbusiness.com

Go to Domains

Step 3

Run your first website scan

Navigate to Website Scanner → Start Scan. The scanner automatically detects:

  • WCAG accessibility violations
  • ADA compliance risks
  • Missing accessibility attributes
  • Color contrast issues
  • Keyboard navigation problems
  • Missing image alt text
  • Form accessibility issues

Scan time: most scans complete within a few minutes depending on website size.

Step 4

Review your accessibility report
  1. Open your compliance report
  2. Review issues by severity level
  3. View recommended fixes
  4. Export reports if needed

Severity levels

CriticalModerateMinorRecommended

Accessibility widget

Installing the accessibility widget

The iComplyADA accessibility widget helps improve usability for website visitors.

  1. Navigate to Widget Settings → Installation
  2. Copy your unique JavaScript embed code
  3. Paste it before the closing </body> tag on your website
  4. Save and publish your website
<script src="https://widget.icomplyada.com/widget.js"></script>

Widget features may include:

  • Font resizing
  • Contrast adjustments
  • Keyboard navigation enhancements
  • Dyslexia-friendly font support
  • Screen reader enhancements
  • Pause animations option
Open Widget Settings

PDF scanning

Uploading PDFs for accessibility scanning

Navigate to PDF Scanner → Upload PDF.

Supported files

  • PDF documents
  • Forms
  • Brochures
  • Menus
  • Reports
  • Lease agreements
  • Medical forms

The system scans for

  • Missing document tags
  • Reading order issues
  • Accessibility structure problems
  • PDF/UA compliance gaps
Open PDF Scanner

Standards

Understanding compliance standards

iComplyADA helps businesses align with:

  • ADA Title II & III
  • WCAG 2.1 and 2.2
  • Section 508 Standards
  • PDF/UA (ISO 14289)

Important: no automated platform can guarantee legal compliance. Accessibility should be part of an ongoing digital accessibility strategy.

First week

Recommended action plan

DayAction
1Setup account · Add domain · Run first scan
2Review accessibility report · Fix critical website issues
3Install accessibility widget
4Upload important PDFs
5Configure monitoring alerts
6Invite team members
7Export compliance report for internal review

Stay compliant

Best practices for long-term accessibility

  • Run scans weekly
  • Re-scan after website updates
  • Review uploaded PDFs regularly
  • Train content editors on accessibility basics
  • Monitor accessibility reports monthly

FAQ

Common setup questions

How often should I scan my website?
We recommend weekly scans and after major website updates.
Does the widget automatically fix all issues?
No. The widget improves usability, but accessibility compliance also requires proper website structure and accessible content practices.
Can I monitor multiple domains?
Yes. Depending on your plan, you can manage multiple domains from one dashboard.
Can reports be exported?
Yes. Reports can be exported for internal audits, clients, or compliance documentation.
Support & assistance

Our support team can help with widget installation, scan troubleshooting, accessibility reporting, PDF scanning guidance, and subscription management.

support@icomplyada.com